Privacy Policy
Last updated: February 21, 2026
1. Introduction
Chartle ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered data visualization service.
2. Information We Collect
Account Information
When you create an account, we collect your email address for authentication purposes. We use passwordless authentication via magic links sent to your email.
Data You Upload
We process the data you provide (CSV files, text, or images) to generate charts. This data is sent to AI services to create visualizations. We do not store your raw uploaded data after chart generation is complete.
Chart Data
When you save a chart, we store the chart configuration (including data points, titles, and styling) in our database. You can delete your charts at any time.
Usage Information
We collect analytics data about how you use Chartle, including pages visited, features used, and session duration. This helps us improve the product.
3. How We Use Your Information
- To provide and maintain our service
- To authenticate your account and process payments
- To generate charts using AI based on your input data
- To send you important service updates and notifications
- To improve our product and develop new features
- To respond to your support requests
4. Data Sharing
We do not sell your personal information. We share data only with:
- Service Providers: Third-party services that help us operate Chartle (authentication, database hosting, payment processing, AI services, analytics)
- Legal Requirements: When required by law or to protect our rights
- Public Charts: If you share a chart publicly, the chart data and configuration will be accessible via the public link
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your account information and saved charts for as long as your account is active. You can delete your charts at any time. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
8. Cookies and Tracking
We use essential cookies for authentication and session management. We also use analytics tools to understand how users interact with Chartle. You can control cookie preferences through your browser settings.
9. Children's Privacy
Chartle is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@chartle.app